Small Business Planning Guide

Looking for a new website to tell the story of your small business, but don’t know where to begin?

Grab the small business website planning guide to put your mind at ease.

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Looking for a new website to tell the story of your small business, but don’t know where to begin?

The internet is everything these days. If you have a small business, your storefront online is every bit of important as your storefront on Main Street. More people will find online today than they will just driving by.

But creating a website for your small business can be a nightmare. Where do you start? Who can you trust to develop it for you? How do you get ideas from your head to the screen? How do you make it work to help grow your business?

Fortunately, you’ve come to the right place. Here you can find information to help put your mind at ease. And at the bottom of the page you can download a comprehensive guide to creating your next website for your small business.

Why a New Website?

The first question you should ask yourself before you start down this road is why do you need a new website in the first place. Websites, especially one that’s going to help your business grow, are an investment and will cost a good chunk of change. So before you do anything else, you really need to sit down and determine if a new website is for you. Here are the general categories for needing a new website.

Just starting out

You’ve just started your small business. You may have a physical store or you may not. But either way, you need to get your name and information out onto the internet and a Facebook page just isn’t going to cut it. While you don’t need to go for the fanciest website on the web just yet, it really is important to get a simple website up so people can find you.

Outdated website

You’ve had your business for a while, and you’ve had a website that’s helped you along the way. But now it looks outdated. What was cool when you built it now looks silly compared to today’s modern standards. So much so that it’s driving prospective clients away. You’re going to need a new website to help keep those prospective clients turning into paying customers.

Help accomplish your goals

Are you trying to get your business to grow? You might need a new website to help make that happen. Whether it’s adding an e-commerce part so people can buy from you online or adding a blog to show off your credibility and help content marketing, refreshing your website will help you accomplish your new goals.

Do you fall into on of these three categories? Cool. Let’s move on to the next parts of the process.

The Road Map to a New Website

Planning and building a new website can seem like a monumental task, especially if this your first time being serious about it. Sometimes the amount of things you need to do can give you a paralyzing fear. So to help alleviate some of the fear, confusion and worry, here’s the basic roadmap to show you the steps to a successful website build. Whether you build your website with me or another developer, this guide will help you through the process of bringing your new website to life.

  • Planning

    Before you even find a developer or agency to work with, you need to have a plan in place. As the adage attributed to Ben Franklin goes, “failing to plan is planning to fail.” To that end, you need to ask yourself or your business partners questions about your small business. And you need to answer them honestly. The guide you can download at the bottom gives you specific questions to ask, but they generally follow the line of figuring out where the business is, where you want it to be in the future and figuring out how a website can get you to that place. Once you have that plan in place, the rest of the process becomes much smoother.

  • Finding a Developer

    Finding the right developer is the trickiest part of the whole process. Finding the right developer can make life so much easier for you. But find the wrong developer and you’re out a chunk of change, possibly a broken website and a whole lot of frustration. Leaving aside the fact that I’m also a developer, you really need to do a lot of research into prospective developers. See if you can find other people who have worked with them, look at what they have in their portfolio and, if they have a blog, see what kind of expertise they might have. And be sure to ask them questions about their experiences, what they do and if they’ve handled a situation like yours before. Doing your due diligence here will save you a lot of headaches down the road.

  • Discovery

    The exact discovery process varies between different agencies and developers, but the basics are fairly universal. This is the point when the developer is trying to figure out what your need is, what you want and how to boil that down into a website. A good developer or agency will ask basically the same questions you asked during the planning stage. This is where having a plan already in place is a big help. That plan will greatly help the developer know exactly what you want and make it much easier to come up with a site that’s going to accomplish your goals.

  • Design

    The design time is the first part of the process that you’ll be hands off for most of the time. At this point, the developer will take what he or she learned in the discovery process and either design it him/herself or pass it off to a designer they’ve worked with to create a web design that solves your problem. At this point, it pays to patient. Designs don’t happen in an instant. And all include time for some back and forth with the developer and designer. The majority of designs aren’t perfect on the first pass. There will be iterations on the design and plenty of time for you to make edits and get it to the way you want it.

  • Development

    Here comes the fun part of the process: building the site and seeing the dream and idea come to life on the screen. Like the design phase, the development phase is a relatively hands off part for you. The developer, if they are good, will develop the website locally on their computer then push it to a staging site of some sort where you’ll be able to look at it. If the developer is a good one, they’ll check in with you often to let you know where they are in the process and let you add critiques and changes to your liking. This part will also take a good bit of time, especially if it’s a complicated, custom website. So again, patience will be key here.

  • Content

    Once you’ve planned out the site and found the right developer, the thing most likely to derail your new website is content. Where is the content coming from? When do you need to get the content to the developer or designer? These are all things that need to be answered relatively early in the process. Designers need at least some content in order to correctly design the pages. And developers definitely need content to make sure they’re building website correctly. So coming together and reaching a decision for everyone makes life so much easier for everyone. How you answer each of those questions about content is up to y’all to decide, but the important part is that y’all agree and those deadlines are met.

  • Review and Launch

    Once the website has been designed and developed and the content added, it’s time for a final review and then launch. This is your opportunity to look at the site as it will be presented on the internet and make changes so that it looks the way you want it. Make sure all the information is correct. Make sure it looks good on desktop, tablet and mobile devices. And make sure it presents your business in the best possible way. While you can obviously make changes, it’s so much easier to catch them now. And that first impression is everything. Then when you’re ready, have your developer take the site live. And then sit back and enjoy your new site. You’ve earned it!

  • Support

    So now the website is launched. Everyone is happy and relieved. Now what? Well, websites aren’t really static items that you can set and forget. At least the good ones aren’t. Instead, they’re living things. They have components that need to be updated and new content to keep the SEO happy. So the job isn’t quite done when the site is finished and launched. You need to have a plan in place to figure out who’s updating components to the site, who has the hosting and domain information, who’s writing new content to keep things fresh and other items that will keep the site running and fulfilling your goals. Again, you’re going to need to plan for this.

Get More Informed

Still feeling a little overwhelmed by everything to do with a new website? No worries. That’s just natural when you’re about to start a big undertaking. Take some time to read a couple of these blog posts to get more informed about the task of building a new website for your small business and to put your mind at ease.

Man working on a laptop on a wooden desk with a tablet and desktop computer

Determining if your small business need a new website

Planning for your new small business website

More questions to ask before build a new website for your small business

To e-commerce or not to e-commerce

Types of websites and what website works for you

What to look for in a developer for your small business website

What to be ready for in the discovery phase

A person typing on a laptop in an open office

Where to find a developer for your website

Man writing in a notebook

The dilemma of content for a new website

Download the Planning Guide Today!

Are you ready to take that next step and start to plan your new website for your small business? If so, great! Fill out the form below to receive a free Small Business Website Planning Guide. Whether you select me as your developer or someone else, this guide will help light the path you’ll want to go down so that your new website is successful. So what do you say? Go on and take that next step.